Jun 5, 16:30 CDT
Update – We’re currently analyzing error patterns to understand what factors are contributing to the issue. In parallel, we’re investigating more immediate actions that can be taken to provide relief to users.
This quick update is designed to give the latest information on this issue.
Jun 5, 16:10 CDT
Investigating – Title: Can’t access Outlook on the web and other Microsoft services and features
User impact: Users may be unable to access Outlook on the web or other Microsoft 365 services and features.
More info: Impacted services and features may include, but are not limited to:
Exchange Online
– Users are unable to access Outlook on the web
Microsoft Teams
– Users may have difficulties scheduling meetings and/or live events
– Users may have trouble loading people profile cards
– Users may have issues loading file lists
– Users may not be able to create new teams & channels
– Users may not be able to install apps
– Users may have trouble issuing searches
– Users may see delays in admin policy changes taking effect
– Users might see errors when using messaging extensions
– Users may not see up to date Presence information
– Teams Graph APIs may be impacted
– Assignments tab in Teams may not load
– Teams Admin Center functionalities may not perform as expected
SharePoint Online, OneDrive for Business, Microsoft Power Automate in Microsoft 365 and Power Apps in Microsoft 365 may also be experiencing some impact related to this issue.
Current status: We’ve determined that impact associated with MO571683 and EX571516 is reoccurring. We suspect that impact to our services is similar, though we’re investigating to determine the scope of impact and the source of the issue.
Scope of impact: Users routed through the affected infrastructure are affected by this issue, however, impact can vary depending on where users are hosted.