Jun 5, 10:50 CDT
Update – We’ve identified an update which was applied around the time that impact started. We’re reverting the update to potentially mitigate impact whilst we continue to investigate the underlying cause of the issue.
This quick update is designed to give the latest information on this issue.
Jun 5, 10:22 CDT
Update – Title: Some users are unable to access Outlook on the web.
User impact: Users are unable to access Outlook on the web.
More info: Additionally, other Microsoft 365 services are also experiencing impact:
Microsoft Teams
– Users may have difficulties scheduling meetings and/or live events
– Users may have trouble loading people profile cards
– Users may have issues loading file lists
– Users may not be able to create new teams & channels
– Users may not be able to install apps
– Users may have trouble issuing searches
– Users may see delays in admin policy changes taking effect
– Users might see errors when using messaging extensions.
– Teams Graph APIs may be impacted
Current status: We’re continuing to review monitoring health systems targeted at networking, Client Access Front End (CAFE) routing, and database storage to determine the underlying cause of the issue.
Scope of impact: Impact is specific to users routed through the affected infrastructure.
Next update by: Monday, June 5, 2023, 11:30 AM CDT
Jun 5, 10:11 CDT
Update – We are continuing to investigate this issue.
Jun 5, 10:03 CDT
Update – We are continuing to investigate this issue.
Jun 5, 10:03 CDT
Investigating – We are getting reports from Office 365 users unable to access OWA. This may affect connection on Outlook desktop as well.
Microsoft has recently posted the following Exchange Online incident:
Title: We’re looking into a potential problem.
User Impact: We’re investigating the potential end-user impact.
Current status: We’re investigating a potential issue and checking for impact to your organization. We’ll provide an update within 60 minutes.